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          Tuning your log volume

          Turn on better protection and performance, automatically.

          Corelight Dynamic Health Check
          Proactive, secure, and automatic—when you enable Corelight Dynamic Health Check your Corelight Sensor sends performance telemetry back to Corelight to proactively monitor for things like disk failures or abnormal performance metrics that could indicate a problem.

          As a Corelight customer you'll receive:

          • Support from experienced technical support engineers
          • Remote diagnostics and maintenance solutions
          • Easy and rapid issue escalation as needed
          • 24x7 service for customers who require it
          • Visibility into software/device health through Corelight Dynamic Health Check
          Corelight Sensor

          Compare support plans

          Features & benefits

          Standard support

          Includes technical support, software upgrades, hardware replacement, and access to online resources.

          Enterprise support

          For mission-critical environments add round-the-clock service with priority treatment and expedited escalations/RMAs.

          Telephone and email support
          Yes
          Yes
          Next business day response guarantee
          Yes
          Yes
          24 x 7 availability
          —
          Yes
          1 hour response SLA for P1 issues
          —
          Yes
          Executive visibility of all P1 issues
          Yes
          Yes
          Software updates
          Yes
          Yes
          Security bulletins and updates
          Yes
          Yes
          Online support portal and knowledge base
          Yes
          Yes
          Hardware replacement
          Yes
          Yes
          Advanced hardware replacement
          —
          Yes
          No disk RMA requirements
          Yes
          Yes
          Automatic, manual, or onsite update options with granular control
          Yes
          Yes
          Online issue analysis with Corelight Dynamic Health Check
          Yes
          Yes