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PRIVACY POLICY

Personal data request


Please submit your request related to the use or deletion of your personal data.

Your name and email address are needed to process your request and ensure your data is securely handled–they will only be used for request processing and to comply with applicable privacy law requirements. For more information read our privacy policy.

How we use your information.

We may use your information, including personal information, for the following purposes:

Providing and improving our services.
To provide and maintain our Site and Services; to improve our Site and Services; to develop new features, products, or services; to perform technical operations, such as updating software; and for other customer service and support purposes.

Marketing and communications.
To communicate with you about your account and use of our Site and Services, including to send you product or service updates; to respond to your inquiries; to provide you with news and newsletters, special offers, promotions, and other information we think may interest you; and for other informational, marketing, or promotional purposes. Our communications with you may include communications via email. Please see our section regarding your choices for more information about how to change your email notification preferences.

Research and analytics.
To analyze how you interact with our Site and Services; to monitor and analyze usage and activity trends; and for other research, analytical, and statistical purposes.

Protecting rights and interests.
To protect the safety, rights, property, or security of Corelight, the Site, the Services, any third party, or the general public; to detect, prevent, or otherwise address fraud, security, or technical issues; to prevent or stop activity that Corelight, in its sole discretion, may consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity; to use as evidence in litigation; and to enforce this Privacy Policy and our Terms of Use.

Legal compliance.
To comply with applicable legal or regulatory obligations, including as part of a judicial proceeding; to respond to a subpoena, warrant, court order, or other legal process; or as part of an investigation or request, whether formal or informal, from law enforcement or a governmental authority.

How we disclose your information.

We may disclose your information, including personal information, as described to you at the time of collection or disclosure, or as follows:

Affiliates.
We may disclose your information to current or future affiliates or subsidiaries for research, marketing, and other purposes consistent with this Privacy Policy.

Service providers.
We may disclose your information to our vendors, service providers, agents, or others who perform functions on our behalf.

Business transfers.
We may disclose your information to another entity in connection with, including during negotiations of, an acquisition or merger, sale or transfer of a business unit or assets, bankruptcy proceeding, or as part of any other similar business transfer.

Protecting rights and interests.
We may disclose your information to protect the safety, rights, property, or security of Corelight, the Site, the Services, any third party, or the general public; to detect, prevent, or otherwise address fraud, security, or technical issues; to prevent or stop activity which Corelight, in its sole discretion, may consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity; to use as evidence in litigation; and to enforce this Privacy Policy and our Terms of Use.

Legal compliance.
We may disclose your information to comply with applicable legal or regulatory obligations, including as part of a judicial proceeding; in response to a subpoena, warrant, court order, or other legal process; or as part of an investigation or request, whether formal or informal, from law enforcement or a government official.

Aggregate and de-identified information.
We may disclose aggregate, anonymous, or de-identified information about users for marketing, advertising, research, compliance, or other purposes.

Cookies and other tracking mechanisms.

We and our service providers use cookies and other tracking mechanisms to track information about your use of our Site and Services. We or our service providers may combine this information with other information, including personal information, we collect about you.

For example, we or our service providers may use cookies to track visitor activity on our Site. A cookie is a text file that a website transfers to your computer’s hard drive for record-keeping purposes. We or our service providers may use cookies to track user activities on our Site, such as the pages visited and time spent on our Site. Most browsers allow users to refuse cookies. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site who disable cookies may not be able to browse certain areas of the Site.

We may also use clear GIFs, pixel tags, and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer's hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (also known as web beacons, web bugs or pixel tags), in connection with our Site to, among other things, track the activities of Site visitors, help us manage content, and compile statistics about Site usage. We and our third party service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.

Third-party analytics.

We may use third-party analytics companies, such as Google Analytics, to evaluate use of our Site and Services. We or our service providers use these tools to help us understand use of, and to improve, our Services, performance, and user experiences. These entities may use cookies and other tracking technologies, such as web beacons or local storage objects (LSOs), to perform their services.

Third-party links.

Our Site and Services may contain links to third-party websites and applications. Any access to and use of such linked websites and applications is not governed by this Privacy Policy but instead is governed by the privacy policies of those third parties. We are not responsible for the information practices of such third-party websites or applications.

Security.

We have taken steps to help protect the personal information we collect. However, no data security measures can guarantee 100% security. You should take steps to protect against unauthorized access to your device and account by, among other things, choosing a robust password that nobody else knows or can easily guess and keeping your log-in information private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.

Your choices.

Accessing or correcting your personal information.
You may access, modify, or delete the personal information that you have provided to us by emailing us at info@corelight.com with what you would like updated. Please note that we may retain certain information about you as required by law or as permitted by law for legitimate business purposes. For example, if you request that we delete your information but we believe that you have violated our Terms of Use we may retain information about you in order to attempt to resolve the issue before deleting it.

Opting out of emails.
We may send periodic promotional emails to you. You may opt out of such communications by following the opt-out instructions contained in the email. Please note that it may take up to ten (10) business days for us to process opt-out requests. If you opt out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your account or any Services you have requested or received from us.

Children.

Our Site and Services are not targeted to children under thirteen (13) years of age and we do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete such personal information from our systems.

Contact us.

If you have questions about this Privacy Policy or the privacy aspects of our Site or Services, please contact us at info@corelight.com.

Changes to this privacy policy.

This Privacy Policy is current as of the Effective Date set forth above. We may change this Privacy Policy from time to time, so please be sure to check back periodically. We will post any changes, including any material changes, to this Privacy Policy on our Site. If we materially change how we use or disclose your personal information, we will obtain your consent prior to using it or disclosing it in the materially different way.

Have questions?

Talk with one of our experts today.

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